Michael Clifford - "Once again, agencies of the state appear to have been more concerned with protecting themselves rather than the citizen"

Michael Clifford - "Once again, agencies of the state appear to have been more concerned with protecting themselves rather than the citizen": "'Once again, agencies of the state appear to have been more concerned with "protecting themselves" rather than the citizen'"THE"INSTITUTIONS"THAT CAN'T SAY SORRY?DEAN LYONS?